Customer Ratings & Reviews

Haven't had need to use this yet, and hopefully won't have to. But with other Geek Squad Protection Plans I have always been more than satisfied with the results.

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

Pardon my pun but "it pays" to have extended warranty on televisions. Glad I was able to purchase a "5 year warranty" for my new Sony and have 2 years to pay it off with my Bestbuy card. Who can beat that! Thank you Bestbuy!

I am an insurance account manager and i always include additional protection on all my electronics. Better safe than sorry. This is my second sound bar and when it eas damaged by lighting my plan replaced it. Protection is a must.

The crew of gate squad always come through when I need them

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Must have for big purchases. I wouldn't buy a TV without this.

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

Excellent to be safe for years using it. The price is cheap.

I purchased this warranty so that I would have protection is I did have any problems. I hope I never have to use it but if I do I am protected.

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

The representative was very helpful and friendly she explained everything to me

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

It’s good to know that your products will always be protected by top notch professionals.

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

never know when a electronic product may brake. don't forget the handling in store on truck hey you never know

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

After purchasing warrenty i was informed on what was covered and offered help at any time

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.