Customer Ratings & Reviews

5-year Geek Squad Protection. Great service and I’m thankful we have it. We don’t use it often, but it’s worth having when you need it the most.

Excellent product, very easy to setup and configure

They cover everything except accidental damage. Understandable for their risk involved but this as is is still a good value. $80 for 5 years extended manufacturers warranty is still great. If they can't fix it then they will replace it.

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

This warranty is totally worth it. I’ve only had to return one of my electronic purchases one time and I got a full refund!

Excellent Value, they take care of you right away. It is definitely worth every penny specially since the quality of the tvs have gone down the hill.

Gives me piece of mind. I have had the Geek squad come and fix my refrigerator. He was right on time and fixed the problem right away.

They have always gave customer service when I came into the store

It has always paid off for me. Whether it was repairs, viruses, tech support, it has saved me thousands over the last 5 years. I will add it to Anything I can add it to. TRUTH!

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

Great customer support from Best Buy. Anything wrong they will come to me

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

I bought the 2 year protection, I don't think I'll need it though! Good to have

Best value best buy gives and the value is outstanding...

Provided great protection for my Samsung TV! Amazing Job

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

This is new technology for me. But I love the picture and sound quality and all the different choices of movies and providers at my fingertips.

Love that they offer such long protection at such a reasonable price. I get it on everything I buy. Well worth the peace of mind.

I haven't had to use it yet and hopefully I never will.

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.