Customer Ratings & Reviews

Wonderful team Highly recommend keep up awesome job

When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

[Employee of bestbuy] Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

If you are going to buy any Electronics from Best Buy always get the insurance 5 years insurance is the best I have a TV to break down on me and I thought about it and I remember I had the warranty thinking that they wouldn't help me gave them a call and they helped me out and just two days with a brand new TV yes this is worth it

Not has to use yet. Maybe in the future. Nice to have.

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

Excellent service, professional and very transparent.

Hope i dont need it! This was a no brainer for the cost.

I have used the Geek Squad and had. My problems solved without hassle and fast. Crew of the squad were well informed.

Piece of mind for my investment. If anything we're to go wrong they'll fix or replace (hope to not have to use)

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

The protection plan makes me feel safe that the tv will be working in top condition for at least 5 years.

TV was mounted and looks great. Haven't had any problems 4 years later

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

Thankfully hadn't had to use it as of yet but I have a toddler so it's only a matter of time and they're super helpful with questions

Knowing my items are protected makes me sleep better! ;)