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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 30,632 reviews
  • Rated 5 out of 5 stars

    Wise purchase. No dealing with manufacturer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my computer problems and I haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to have this safety blanket. If you are spending above $1000 I always get the geek squad coverage. Peace of mind is a wonderful thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up if you having problem with what you buy always a good ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our TV to give us peace of mind if something happened to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly will get it you never know when your tech is going to fail I surely feel better having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to protect open box TV value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the 75 inch tv. Its a Samsung!! What a great black friday deal! I rave about it all the time!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team helped me by installing and connecting all my devices and very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is worth it is good to have your purchases covered. I recon to invest in protection if you are spending a lot of money. Protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek squad protection for anything. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the best product that you can get when yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a black dot and geek squad replaced my television with a better version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan to protect my new tv. Great investment for the tv. Highly recommend getting the protection for an high value electronic item..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad saves the day!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who mounted TV were extremely professional and knowledgeable. Even updated us on more savings. Will always get GEEK Squad protection now.

    I would recommend this to a friend