Customer Ratings & Reviews

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

Nobody connected my tv. But they had very good customer service.

It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

I always get this protection wjen buying electronics. Best buy geek squad has t let me down yet. And I've been using them for years. Got this for my Chrim cast TV.

Normally don't buy such service for TVs but did some research and good to cover gaps in warranty like bad pixels, etc. Worthwhile investment.

Haven’t had to use this yet, but I hope if I ever needed it as easy as they make it seem

the agent got everything working for me when I was stumped

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

Best plan for the future, outstanding customer service and help!

Safe, easy and reliable! I always recommend Geek Squad!

Amazing for the price, perfect for my apartment, sounds great

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

Geek Squad is always helpful to answer our questions

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

I hope I don't have to use it but if I do it will be worth it. I have used geek squad protection before and it has been very good.

Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.