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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 30,640 reviews
  • Rated 5 out of 5 stars

    I was able to add the protection after the sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it's important to get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know they are available for questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Geek Squad yet - but knowing they are available for issues and questions as I learn about SMART TV's is mind-easing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted and hooked up my own tv and love Hisense TVs about to purchase the 82 for my family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you recommend that you all purchases your extended insurance with your geek squad?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I not protect my investment? Truly a great value, definitely a no brainier! This is my bedroom tv, I watch it daily as I get ready for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, and is always avaialable even by chat to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have because its peace of mind for the years it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for 5 years i think it worth the money. I had a protection plan on a computer 7 years ago and had problems with monitor and they replaced the monitor without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any problem with my TV they got me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this TV but they have fixed other things, they helped me setup, install and direct. a must have when you don't think you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and I hope I don’t but for the price seems worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to know we’re safe with our tv for 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was smooth and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced tv after lightning hit it just like they said it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect option and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent option that why I buy at best buy. Bet thing ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get eem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved a tv in rain and it didnt live. if i would have had a protect plan on it. ide a got a new one. so when i bought a new one. guess what... got me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad give great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a piece of mind knowing you have support !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rails for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called about the setting and knowing me i always make a funny quick comment but, Dude laughed when i said "bust it out bra" lmfao! Geekeeek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Vizio TV and added the 5-Year protection plan for peace of mind. For the minimal cost I feel this is a great added value from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Peace of mind. It may sound expensive but the service is great. Once you take it after that you just need to call and everything is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is available any time I need them.

    I would recommend this to a friend