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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 30,640 reviews
  • Rated 5 out of 5 stars

    Bought tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that helped me did a great job and knew alot about tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your serious about your investment then you will jump on to this opportunity. Peace of mind AND the perks of having great support over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for multiple computer fixes. Whether it was to tune up a computer, remove viruses, fix any big or small problems with knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great! The one it replaced literally died 3 days past the warranty. I purchased a five year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Spuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection I have only had to use this twice. No problems with getting what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with an issue related to my laptop booting up and processing functions at an acceptable speed. They were able to diagnose the problem and resolve ebeything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra protection for my items, essy way to access technical support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service and the geek squad does an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it but I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES SIR IT'S WISE TO GET THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy the protection for the items I buy because you never know if you going to need them to repair the items ONCE AGAIN THANK YOU BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little extra coverage for your peace of mind! Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection when buying anything, And hassle free returns or exchanges

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We totally agree that it's important to cover your investments just in case. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying extended plan at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Came out once already, did fine !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using Geek squad is so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

    I would recommend this to a friend