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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 30,641 reviews
  • Rated 5 out of 5 stars

    Quality and Sound Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, everything came together perfectly, no issues connecting devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ended up having to use this, but from what it offers it’s definitely good to have as an extra layer of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelves too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to open Foor Glass shelves too small Shelves fall out if not careful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God we purchased this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used one warranty on the TV when we had a storm and the TV quit working. I’m so happy I had bought the warranty. It’s saved me $1200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this protection for all my laptop devices. I’ve had damage to a keyboard, computer crash, multiple chargers go out and cd drive break. Thanks to geek squad I’ve been protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra warranty in fear that my product will fail the day after the standard warranty expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Our 4 year old TV died..we had the 5 year Warranty.. came in HANDY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a little extra we went with the geek squad protection for extra security just in case something were to go wrong after the manufacture warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good team to work with excellent price for what it covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that is offered with this is definitely worth the money I am comforted knowing that if any thing happens to my tv I will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my returns! never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional protection and secure and under pro hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to personally use geek squad but my moms tv broke in 3 years and this protection covered her tv so she didn’t have to buy a new one so soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s won to know that your television is protected for the first two years. You can call unlimited times & get your questions answered by a professional. I think that is the coolest thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

    I would recommend this to a friend