Customer Ratings & Reviews

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

ALTHOUGH WE HAVE NOT HAD TO USE IT, I WANTED THE PROTECTION AS TV'S NOW ARE COMPLEX. I'M HAPPY WE PURCHASED THE SAFETY NET...JUST IN CASE.

Protection plan is great and well worth the money, highly recommend when purchasing electronics. Service was completed in a timely fashion.

I purchased this protection plan because I’ve had issues with other items in the past that I regretted not getting it. Used it once and it was worth it.

High quality great connections perfect length love em

If you buy anything electronic, you should think about getting this service. They are very knowledgeable and helpful whenever I have an issue.

Really good. It has all the makings of a good tv for any occasion.

I always get the geek squad protection on my devices. It has paid off multiple times and Best Buy gives me no haste when I need to use it.

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

You need this! You will definitely be using it and it’s worth its weight in gold!

Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.

Yes very good service and the person who took care of me was excellent in every way.

Love to always get the warranty it makes things easier if it’sa problem

Sometimes you just have to write a review to get bonus points. With that being said this product actually is awesome and I highly recommend.

Geek squad will always be there for you when you need them

Service was great. Very quick and direct with answers to questions.

so far i havent a need to use it but it give me a lot of piece of mind

I don't usually buy the protection plans on items that I purchase, however when I bought my 3-D TV, I did. Now I'm glad I did as my TV has a sound problem, and It will be fixed at no charge to me

Having the Geek Squad protection plan option is wonderful!!! A fabulous price also!!! Definitely worth adding on to any purchase!!!!!

I got this for the TV, and while I have not yet needed to use it, for the price you can't beat the insurance. When I have used their protection plans in the past they have been great to work with.