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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30455 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 30,455 reviews
  • Rated 5 out of 5 stars

    The Geek squad are a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to leave the laptop with the above sihce of the drivers which handles the brightness went down as well new laptop got hit with it. The geek squad were excellent and they not seen this before but they reinstalled windows on both and the ultra brigh They htness was taken care of. They are a great team .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't regret purchasing the added protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and added protection for an appliance or electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mad Mod Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with the knowledge and recommendations from the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use this much but its helpful if you can get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROGRAM IF YU BUY ALOT OF ELECTRONICS, OR PR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice to have device insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome and awesome!!! Yesssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item , but after years now i can not use wifi and have to replaces it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t go w/o it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always take out the extra protection. Only had to use it once, and very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my 7O inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection against any accidents! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. It works great. They always finds a way to satisfy the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for OLEDs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to cover my LG OLED. Super nice to know that if my OLED get burn in, it'll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcoming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is so welcoming i actually felt safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if there’s ever a problem within the five-year warranty if they can’t fix it or there is no part available they swap out the TV for a brand new one no problem the following year model you just have to pay for another five year warranty. Can’t say anything more better for Best Buy will still be a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Accurate Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and policy. Cost effective too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the value! Enjoying the assurance of the warranty.

    I would recommend this to a friend