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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 25,368 reviews
  • Rated 5 out of 5 stars

    Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on getting all the viruses out of our computer! We have not had to even use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad gives Superior Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST Money I've ever spent... They came on time, very professional, polite and Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad protection, much like Apple care is a must on expensive item purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had geek squad protection on all of my purchases from Best Buy. My problem is always solved with minimal issue. Miles beyond a manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point never going with anyone else thanks GS!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad helps when you need it (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it. But does come in handy when needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chance to win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad they are very helpful to any thing you may have answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t purchase anything over $250 without bestbuy geek squad guarantee. Totally worth it every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product totally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total trust of Geek Squad warranty. They replace products if they break and can’t be fixed by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the great product that I satisfied with it. I highly recommend this product for those who want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set tv up answered all our questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a lot of questions they answered them. We call them back with other issues and they help us with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how big or small the issue, they are there to resolve it. They have gone out of their way on the päst and I am sure they will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents do a great job cleaning my devices and answer any questions I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has always been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever had to use their service one time, but I was glad I had it when I needed it. They are awesome!

    I would recommend this to a friend