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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 30,805 reviews
  • Rated 5 out of 5 stars

    Hopefully I never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty plan so just crossing my fingers I never have to use it but feels nice to have an extra warranty on my tv for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a simple process, installers we're courteous, knowledgeable and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called and asked for info about both plans, they answered all my question and concerns! Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very satisfied with this product and would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't have this protection I would have had to return my television to the manufacturer,instead of getting a in store credit that same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the least hassle I've had ever with a warranty service. I opted for store credit when my TV went bad, arrived 2 days latter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them for this purchase yet. Had Geek Squad from a former purchase and like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan last longer than the regular warranty’s and will replace defect Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do a purchase without it! I’ve skipped it a couple of times and have always regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret getting this. It’s been very helpful so far. It’s a little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. You either want it or you don’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection but I’m happy to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat it, worth every dime, covers everything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so thankful for geek squad because it saved me from losing money on my tv when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody like when there's an issue with tech . Bottom line glad it was geek squad I had to call. Very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny that ive never really had to use this service but always get it when buying something nice. Best Buy makes a good buck off of me this way. I hope that when and if i have to use this service, it doesn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They set up my laptop, ipad, and phone and were always upper helpful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase extended warranty when purchasing from Best Buy. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled all of my needs and concerns. Agents always courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend