Customer Ratings & Reviews

I bought a tv out of the box so cashier suggested i get the warranty. Glad i did in case something goes wrong. Totally worth it!

Easy to use, lots of help , easy to navigate, would use again

Don't buy a frigidaire refrigerator. The ice maker Sucks. Have owned it 3 years and Geek Squad here 3 years

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

You might as well get it because you never know when you’re going to need it.

Really like this this warranty any thing happens they replace if it can’t be fixed

It is nice to have a protection plan. If some thing goes wrong.

Needed because the tablet is a gift for my wife who is technically challenged

I really like it it helps out a lot to have it I would recommend it to people

Haven’t had to use yet but will definitely use it when I need to

Service you can trust. Peace of mind on paper. Geek squad...

This protection plan is great never know when your product might go out.

In case the TV we purchased had any problems we wanted to make sure we were covered

This is definitely a service that has paid for itself already.

These guys always give you the plan that you need. Can't beat this value

I have used this service several times. Each time I received excellent service and my problems were solved

Always important to insure all products with gekk squad best buy take care of the Customer and haven't let me down yet.

I didn’t get anything installed, however this added coverage is always good to hsve

I purchased this along with my new tv for extra insurance. Hopefully I never have to use it but better safe than sorry.

Very well supported and solves your problems very quickly