Customer Ratings & Reviews

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

Received brand new 75 inch Samsung TV with no delivery defects. Also received my purchase in anquick and timely manner. My new television produces a clear and ceisp picture with perfect smart app capabilities. I would highly suggest this product to anyone looking for a new television and for an affordable price.

I had an issue with Tv called spoke with a service tech he verifed glitch and replaced it without any hassle the warranty is well worth the money

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

Peace of mind for an expensive purchase. I've seen to many videos of dogs, cats, & children breaking TV's.

Good warranty..after buying a TCL ROKU tv which we did not purchase a warranty on and having the sound go out and having a black picture after 2 years of use..we definitely bought a 5 year warranty with this Pioneer Tv..hopefully we’ll never have to use it but if we do we have it!

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

Best way to keep your items safe and can get another or fix with this plan

Well, as of this time we have not needed support by Gee Squad but expect they will provide support if we need it. TV was straight forward to set up

Customer service has been nothing but the best! They have been quick and helped by answering all of my questions.

I had an issue. The Geek squad came rithe out. Great guy.

I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

Again, always great service, advice and kindness .

My goodness you definitely don’t want to purchase any electronics with this protection It is so worth every cent You never know if a product will fail so protection is of the utmost importance Easy replacement process

Great service to add to any purchased item. Service with a smile and limited questions. Ask. Best Buy stand behind their products.

We are really glad we invested in the coverage. Our LG tv developed an issue with the screen turning purple across the entire screen shortly after its warranty expired. When we looked online, it was very apparent that LG knew about this issue, and was not standing behind their products. Fortunately we had purchased the warranty so most of the cost of a replacement was covered. Was some confusion that 3 people in the store and management chain told us the entire purchase price would be applied when we purchased a more expensive replacement, but then the manager who rung the 2 tvs we were buying all the sudden the deal changed and we didn't get full credit. A little fishy, but we were still glad we had the warranty.

This was the smartest choice I made having a warranty and this is a excellent service

I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

Good in-store service. Product was unopened and no box damage.