Customer Ratings & Reviews

Top notch service for not only all my electronics but customer service is top notch as well

I have not use it and I hope I wont use it but I read that they are great.

TV was delivered and placed exactly where I wanted it. Answered all my questions. Very quick and effecient.

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

Already saved me money. Worked on my TV and found it was not fixable. Sent me a new one and removed myvold TV. Thank you geek squad.

I enjoyed my 2years warranty and enjoyed be a membership

My sole purpose for shopping Best Buy is The Geek Squad. They are Amazing. I am computer illiterate, When I bought my first laptop, an assistant went above and beyond to see that I got the best laptop at the best price for my needs. A few weeks later he was promoted to Geek Squad. Now I call I ask for him, he takes the time to explain whatever it is i need to know. His name is Teo, hes at the Selingsgrove Pa. Store. As long as Best Buy keeps GEEK SQUAD, ILL KEEP SHOPPING AT BEST BUY.

The best warrenty for a tv repair problems when you need it

This protection was helpful but not in all the ways i thought. Some items don't qualify and that's not what i thought when i purchased. Now i buy individual protection for each item, it's easier to understand. The services are pricy so i never sought them out.

Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.

best in store warranty! if you have an issue during its time, you get store credit

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

I always get the extended protection plan, It works great, the Geek squad gives you good service, I has a Logitec remote go bad, I took it in, no questions I got a replacement right away, Bought it on the Washer Dryer Refrigerator. Also the price is very reasonable compared to other companies its cheap . Everything is electronic and smarter than I am, So I get the Coverage and sleep easy, No worries

Peace of mind with convenient Geek Squad protection for the next five years.

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service