Customer Ratings & Reviews

this will help me when i need it good deal good price thank Bestbuy

Great for when you need them. Luckily I have not needed them recently.

Nice printer. Easy setup. Holds a ton of ink. For me it was a good choice.

I'm not a big fan of warranties on small electronics. But for a $400 TV . . . I bought the 2-year warranty for a little over $20. I figured that if something is going to go wrong with the set, it should happen within two years. Otherwise, it should be OK. Then it would be time for a new TV, anyway. My only interaction with the Geek Squad was on a carry-into-the-store computer problem. They diagnosed the problem and recommended a self-fix (which worked), and charged me nothing! I was impressed.

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

Been there before you guys do excellent work thank you

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

Excellent service. Highly recommend if you need help!!

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

The extended warranty is always a good idea especially when you are dealing with expensive electronics which is all of them, I always get the extended warranty and it has saved me several times, I've had many items that have stood the test of time but with any mass produced products there are always a few issues, most of them are fine but if I end up with a flawed iten the extended warranty means I don't need to worry.

The Geek Squad provides excellent service and are very professional. Highly recommend anyone rely on their expert knowledge. The Geek Squad installed and calibrated my TV. You cannot imagine the expertise required to make the necessary adjustments to the settings to make a TV picture and the sound perfect. Let the Geek Squad install and calibrate your TV. They really know what they are doing and it really makes a huge difference.

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

The agents were very polite and courteous. They even put on bags over their shoes to cover the soles from getting our living room carpet all dirty. Our TV screen had been damaged from a direct hit by a flying drone. Agents went through the process step by step with us and made sure all options were assessed. I recommend buying coverage for all your tech. We’ll worth the purchase.

Purchased the geek squad protection plan for my Lg OLED, the first TV I had got screen burn in and this plan replaced it with a Lg OLED 3 years newer with another extended warranty all included with no out of pocket expense. Best money spent ever. After 3 years to receive a better TV with another 5 year warranty. That’s what I call a no brainer!!!

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

I'm writing this because LG wouldn't fix my TV that was having ghosting problems , but as soon as the geek squad took a look I got a new TV