Customer Ratings & Reviews

More convenient one solution to get help when needed

It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

Great feature to have when purchasing products at Best Buy

peace of mind, didnt wont to give mom a gift and find out something was wrong with it

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

I recommend geek squad to every person that asks if they should add it on. Technology can have issues, it happens, geek squad provides peace of mind and is always fast, informative, and easy to deal with.

When purchasing the Hisense U8G wanted to make sure I get from Best Buy warranty no other protection plan even comes close to giving you money back when tv can not be fixed. Remember don’t use warranty 1st year. The manufacturer needs to help. 2nd year and on is when you use

[Employee of bestbuy] Geek squad serviced my tv. Weren’t able to fix so they gave me store credit for old tv and I was able to purchase a new tv for no cost. Awesome!

I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

We have had Geek Sqad for several years. Love that we can cover all of our devices. Any issues just take it in and drop it off. very quick and professional.

Amazing and good service, I really like their knowledge

I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.