Customer Ratings & Reviews

Nothing bad to say at this time. The price was good.....$79.99 for five years coverage ( no accidental coverage ). Everything else is covered and they'll come to your house to fix it.

I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.

Knowing my items are protected makes me sleep better! ;)

I highly recommend Geek Squad protection with a major purchase. I feel much more comfortable knowing I’m protected and have Geek Squad to help if I need them.

I’ve had this tv for over a month and haven’t had any problems highly recommend

Well worth purchasing on an expensive oled tv. Reasonable for 5 year warranty.

I paid for a 2year warranty. When tv went out and i called, i was told they didnt sell the tv in that size(58") any longer so i would have to pay $80 difference for a bigger one,plus $63 for a new warranty or they would refund me for what i payed for tv a year ago. Im confused. What was the need for a warranty if they werent going to honor it? Customer service is nasty and very unprofessional.

They do keep trying and trying and trying and trying, even if they never get it right so the guarantee is good if they had staff that knew how to do the work

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

I was looking to get a protection plan and didnt know who to go with but after searching discovered 5 year is the most coverage out there, so yeah I think so.

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

Although we ended up not needing Geek Squad to mount the new TV we bought from Best Buy, I wanted to share some appreciation for the tech who initially came out to do the job. He was extremely friendly and knowledgable, and gave me a really valuable recommendation on the type of screen size that was right for our living room. I ended up exhanging the original TV I bought for a different TV, which turned out to be a much better fit for the room — just as he predicted. Really appreciated his insight and am planning to use Geek Squad in the future.

The coverage for the tv is an essential aspect of our viewing experience, ensuring we don't miss a moment. Comprehensive coverage delivers a well-rounded and immersive experience, offering a variety of content. Clear and reliable coverage allows for uninterrupted enjoyment of our favorite programs and events. With optimal coverage, we can stay informed, entertained, and connected to the world around us. Ultimately, this coverage is crucial for maximizing our enjoyment of the television.

This was good. After the 2nd TV that stopped working in 7 months I requested a refund from Samsung, Samsung representative said we had to take the TV off the wall we were unable to remove the TV ourself. When our new TV arrive Marcus and Caleb were so kind as to remove the TV and place it in the box for Samsung to pickup. This crew with the Geek Squad is the best, Professional, Respectful and Very kind.

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

Always purchase Geek Squad protection. The best part of Geek Squad is when your device is not repairable, they will replace it with a current like device or cash you back to what you paid for it.

These gentlemen work every problem I have. And I use them a lot having little kids pressing buttons they shouldn’t. Broken or just a jam they get me taken care of. Even help me file for new stuff. Thanks guys for your help

Excellent services, everything is solved very well.

Great Service has Solved Problems. and transferred data from old PC to my new one

With Best Buy membership you get Geek squad protection and special membersip prices. You cant beat Best buy prices!