Customer Ratings & Reviews

After having my 70" Hisense for only 2 years and it went out i decided to get the extra coverage. Although i feel Samsung is a quality product i feel safer with the extended coverage.

Awesome customer service, made purchasing the tv so easy and quick!

Very fast set up. They helped me set up the apps on the TV

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

Protection is good for tv and customer service is awesome

Hope I don’t need it but happy to have it. Thank you

The support when I came into the store was top notch. Incredible knowledgable and went above and beyond to answer my questions and concerns!

Excellent, faster and perfect work made in a click of time

Had purchased a sumsung tv from another retailer strike 1, tv had a problem so contacted their their warranty department with no resolve Strike 2, was treated very poorly Strike 3 !!! Have learned my lesson now and will only purchase my quality items from Best Buy and their warranty group…

I love my new tv the setup look really nice on my basement..

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

I bought this to replace my old TCL that had its power supply randomly get destroyed. This model is a major upgrade in picture, and I haven't noticed the same spy chips from my previous TCL. Totally recommended as it's comparable to TV's 3x its price.

Amazingly good! I had a situation with my TV and they just fix it in a minute

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..

I hated my vizio tv but I was on a small budget so I took a chance with this Insignia Tv I love it better than my vizio. I waited a year to see how it works and it is great , picture is great sound is great I can't complain it better then my Vizio tv. A nice buy for me I going to get a 55 inch later this year.

love the tv! has been working perfectly since i got my hands on it