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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30100 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 30,100 reviews
  • Rated 5 out of 5 stars

    helpful and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful in helping to exchange item. Only drawback was it was not volunteered to set up equipment weather it would be free or at an added cost and I did not think to ask as prior television was set up by delivery personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. I use to not get it until my son's Bose headphones broke about a month before his Geek Squad warranty was up. He brought it in and got a new pair no questions asked. Saved him over $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the extra protection on my equipment for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My own route mount at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My own mount saved my money from cable company they works on internet and streaming on TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad helped me through easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep your tv protected from accidents or electrical failures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't be caught without IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the protection on my old TV. They couldn't fix it so they gave me a new one. ( NO HEADACHE OR EXCUSES) They stand behind their warranty. I would recommend everyone take out The Standard Geek Squad protection. It saved my pocketbook about 600 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job of installing the TV and the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person we had helping us was super helpful and knowledgeable with any questions I had. I would definitely seek him out again for any other needs I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect tv does exist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints and a great price. Perfect for the living room for movies or games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the the best warranty on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Get the Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the small price, it is a very worthwhile investment. We've use it on other items, and never had a problem. Hope we never need it, but if we do....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

    I would recommend this to a friend