Customer Ratings & Reviews

Having access to support from Geek Squad agents is always a plus!

I have been a customer for 10 yrs and was elite premium for the last 8 and i dont own a business, it was all for me.. i ALWAYS buy extended warranty.. Geek Squad is great.. cant believe sometimes how much i spent at Best Buy.. but i did.. lol

good tv , great picture. wonderful size not too big or too small

Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

Have not used yet but wouldn’t buy the tv without purchasing

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

I had taken Greek Squad protection plan for my 43inch samsung tv. Everything went smooth and easy with protection plan when i hd issues with my TV and exchanged with new tv which is working great so far

I have had overall luck with the service for the past items I've purchased in the past. Most times they provided a box to ship back the defective product and they send a replacement quickly. The only time I needed to go to the local store was to move data from an old PC to a new PC. The staff was pleasant overall, however needed to get the supervisor involved to cover the data transfer per the agreement of the plan since the team member was new and unfamiliar with the plan.

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

It may initially seem expensive but I recommend getting the 5 year plan on new technology. It has come in handy for me on several occasions throughout the years. The purchase of this protection plan is on a TV that I received at no cost because the previous one was covered by a 5 year plan.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very good and nice. Help me a lot really recommend.

Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.

Best thing about the plan is that it covers burn-in on OLED screens! Totally worth it if you’re using your screen as a monitor.

I am down for the Geek Squad. I did not hesitate to join the team. I love there name and have been motivated to purchase protection every time I see there brand.

I haven't had to use it for my TV I just purchased, but I've used their Geek Squad warranty before and I can say it's excellent.

Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

Great type of...peace of mind. Hope i dont regret my decision.