Customer Ratings & Reviews

Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

I haven't had to use it for my TV I just purchased, but I've used their Geek Squad warranty before and I can say it's excellent.

Great type of...peace of mind. Hope i dont regret my decision.

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

I have the plan in case I need it, these days products last a lot longer than in the past.

Worst tv setup ever. I had a dog chew up original remote for a 70inch tv. Had to buy replacement. So I was having issues with tv running Netflix and other streaming devices. So I did a factory reset on the tv. Didnt know you couldnt program a with a replacement. Must have the original. So now I have a 70 inch brick. Al because their is no way to get past programming remote without oringinal.

I always purchase the Geek Squad protection on consumer electronics if the cost of the product is substantial, or if the protection provides for cleaning, replacement, etc. I have used Geek Squad protection a couple of times and was satisfied to receive a replacement product through the local store without having to wait for one to be shipped from a replacement service center, or having to wait for the non-functioning product to be evaluated.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

They are very helpful. Always know exactly what to do and get the problem solved.

The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

I've been buying Geek Squad Service Protections for every purchase over $250 for 20 years! I've only had to use it once...but that ONE time, I saved the cost of I don't know how many protection plans for how many products! I advise everybody who asks to always get the added warranty protection!

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

Never remembered that I had this but didn’t need it