Customer Ratings & Reviews

I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

Closes TV to an OLED I've seen, just got to mess around with some of the setting to get the highlights and darks balanced out and you will be blown away with the how deep the contrast and colors are. This TV replaces my 2017 65" LG OLED in the living room that's how good this TCL is.

Your crazy if you spend money for a nice tv or other items and do not protect it! The Geek squad is the way to go!

The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

I added the Geek Squad 5-Year Protection Plan when I bought my new TV, and I’m really glad I did. A year in, the screen started flickering out of nowhere. One call to Geek Squad, and they had someone scheduled to check it out right away. No stress, no back-and-forth. They ended up replacing the TV without any hassle. The whole process was smooth, and they actually stood by what they promised. It gave me real peace of mind knowing I didn’t have to eat the cost of a big purchase if something went wrong.

expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

The exprienece with geek squad was very good they were prompt and listened to my query and provide the solution

Love this tv as it has a bright and colorful display with deep blacks given it’s an OLED. Supports for PS5 was a must and this was a solid choice. Alexa doesn't turn on/off the tv however. Does work with smart cameras. If only Best Buy and Geek Squad had sent a notification email about the 60 day extended warranty limit from the day the Warentee I purchased ran out I would be stuck without any Warentee on this investment.

Had an issue with the TV 19 months after purchase. Geek squad will replace it. Glad I got the protection plan.

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

My television died and this warranty bought the newer version of my latest television. You must get the warranty from BB with their products!

Ya'll are great. Sales help with professional advice on this television we purchased. It was an easy buy with all the information the sales agent supplied us with. Thank you Best Buy we will be back to purchase another tv or computer.

The coverage for the tv is an essential aspect of our viewing experience, ensuring we don't miss a moment. Comprehensive coverage delivers a well-rounded and immersive experience, offering a variety of content. Clear and reliable coverage allows for uninterrupted enjoyment of our favorite programs and events. With optimal coverage, we can stay informed, entertained, and connected to the world around us. Ultimately, this coverage is crucial for maximizing our enjoyment of the television.

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

I purchased the 2-year Standard Geek Squad Protection for the Pioneer - 50" Class LED 4K UHD Smart Xumo TV that I bought as a gift for my son's birthday.

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

I recently made a significant investment in a new gadget, and after careful consideration, I decided to purchase the 5-Year Standard Geek Squad Protection from Best Buy. After experiencing their service firsthand, I can confidently say that it was a decision well worth it, providing me with unparalleled peace of mind and exceptional value. From the moment I walked into the store, the Geek Squad team welcomed me with professionalism and genuine enthusiasm for their work. Their knowledge of a wide range of products is impressive, and they took the time to explain the benefits and coverage of the 5-Year Standard Protection Plan in a clear and concise manner. This level of transparency instantly built trust and reinforced my decision to opt for extended protection. One of this protection plan's standout features is its convenience. Having a complex device repaired or replaced can be daunting, but I experienced a hassle-free process with Geek Squad Protection. I had an issue with my gadget a few months ago, and all I had to do was call the Geek Squad hotline. The representative guided me through the steps, ensuring that I understood each stage of the process. The whole experience was streamlined, and my device was repaired promptly, sparing me from the stress of dealing with technical issues. What truly sets Geek Squad Protection apart is the quality of service. The technicians are experts in their field, and it's evident that they genuinely care about resolving customers' problems. Whether it's a minor glitch or a more significant hardware issue, they approach each challenge with dedication and professionalism. I never felt rushed or unheard during my interactions with them, which is a testament to their commitment to customer satisfaction. Another noteworthy aspect of this protection plan is its comprehensive coverage. Not only does it encompass manufacturing defects, but it also includes accidental damage from handling. This level of coverage provides true peace of mind, especially considering how easily accidents can happen in our daily lives. The cost of the 5-Year Standard Geek Squad Protection might seem like an extra expense at first, but the value it adds is immeasurable. Knowing that I have a team of experts ready to assist me at any time is invaluable, and it has already saved me from potential headaches and expenses. In conclusion, the 5-Year Standard Geek Squad Protection from Best Buy is a game-changer for anyone looking to protect their valuable investments. Every aspect of this protection plan screams excellence, from the knowledgeable staff to the convenient process and exceptional service quality. If you're serious about safeguarding your devices and want to experience a level of customer service that truly stands out, don't hesitate to invest in Geek Squad Protection – it's an investment in peace of mind. Pros: - Knowledgeable and friendly staff - Streamlined and hassle-free process - Comprehensive coverage, including accidental damage - Exceptional customer service quality - True value for the price Cons: - None experienced so far I wholeheartedly recommend the 5-Year Standard Geek Squad Protection to anyone who wants to ensure their devices are well taken care of throughout their lifespan.

Having done all of the necessary research and finally deciding on the C4, I expected to be happy with a great picture. I was not. I was astounded with the sharpest and most colorful panel I have ever seen. Seeing a demo of an OLED panel on a LED/QLED panel is worthless. It can look pretty, but you have no idea what you are missing by not seeing it on a OLED. I also use my C4 as a PC monitor for gaming. It has a fantastic refresh rate and gaming is flawless. Finally, the ATMOS speakers are perfect. The 2+2 setup delivers powerful sound that is crisp and clear. I am so happy with this purchase I cannot give the TV enough stars.

Geek Squad was very helpful in-store helping me find what I needed. I ended up taking their advice and went with the 65 inch Q750G and I love it!

With a tv that didn’t fit in my car, they helped dearly with getting the return pushed back out (has to be rechecked by tech) and put it on hold til I could come back for my open box purchase! They, the first gentleman I spoke to on the phone to make the purchase & the whole best buy team at the location I visited helped amazingly!!!