Customer Ratings & Reviews

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

This plan will make my tv worry free for five years for the price

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.

I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

This product is protected my tv for years I am very satisfied with it

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

Is a good tv. Has great picture, sound. Love the remote on my phone

Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.

They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

I absolutely love the Geek Squad. Anytime I call with any questions (no matter how simple, hard or ridiculous) they find the best answers and give the best advice. The reason I insist on purchasing all of my electronics at best buy is solely due to the Geek Squad.

Excellent peace of mind for all the devices and electronics that you buy.

What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.

Tv replaced within 24 hours after a line showed up horizontally on the screen

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.