Customer Ratings & Reviews

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

I bought this protection only because it was not so expensive and figured why not. Manufacturers don't make things to last like they use to so I figure i protect myself just in case.

Cant beat the warrenty. Anything happens and the Electonics are covered. Life happens when u lease expect it. Moght ss well be prepared

Great response time and support, a no brainer for any tech purchases

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

Really like this Sony speaker system. Get your best around volume 30 without blowing out the neighbors candles or rattling the windows. I always trust the Sony brand.

I haven't used the geek squad and hopefully I wont ha e too.

No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

The geek squad protection warranty is awesome and it would be worth to purchase it

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

This feature adds a little extra peace of mind. I would definitely recommend.