Customer Ratings & Reviews

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

Have not had to use yet, because the TV is running very well.

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

I love this. I feel like I can trust this and feel confident in my tvs longevity.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.

We love to buy the extended warranty on a no name brand of tv. But this is a Toshiba but it was such a great price but we decided to get the 5 year warranty anyway. It's a great feeling to have this Geek Squad coverage!!1

Geek squad great company had issues with my tv they replaced it!!!

I luv interacting with geek squad. And its worth the money to have geek squad protection.

This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

The agents were very knowledgeable about the the t.v. and the accessories we needed.

Highly recommend getting a warranty something happens to your product it’s protected!

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

Always better safe to get items that are delivered. Never know how much jouncing around it did in it's travels.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was