Customer Ratings & Reviews

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

I had already purchased this plan in the past and it was the best

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

It’s important to have this service in case anything happens to my tv

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

I like the option of having coverage that if something goes wrong someone will come out to repair it.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

Great service great price cant ask for anything more. Wow they really know their job. Very nice

Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.