Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 25,364 reviews
  • Rated 4 out of 5 stars

    Justme

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your big ticket items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection for most items above 100 dollars and it delivers when things go horribly wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad for my product, but it is nice know that it is there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but definitely love the products i have protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch service as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great. 2 thumbs up! Top notch service as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and recommend purchasing it for all your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you the importance of this protection. Best Buy has you covered completely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always best buy always takes care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used thi service and they are very professional at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed printer-quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TVs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the manufacturer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gives me piece of mind against costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gives me piece of mind against costly repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIX MY TV, PLEASE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love there service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frank lee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are very helpful . i ask them about . thing's . they are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance is, in a word, Essential.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

    I would recommend this to a friend