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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 399 Showing 7,961-7,980 of 30,888 reviews
  • Rated 5 out of 5 stars

    Used Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant just brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont have to be a geek to get protection. I purchased this in the past and did not hesitate to purchase it now. DONT take home your electronics without the GEEK SQUAD protection! You never know when you will need it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very efficient in the set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales rep Andrew at Langhorne Pa. was exceptionally attentive, informative and patient. I bought my TV because of him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet bought just for added protection on new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been working hard for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and interesting to watch. High quality tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of TV protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have this protection. My Insigna T V went out after 2 years and having this protection it was a simple and easy exchange process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yaaaay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service had all the answers to all my questions made me feel confident with my precious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV - Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased Sony from Best Buy and our experience has always been great. Geek Squad warranty for a mounted tv is a must if you don't want the hassle of having to take your tv off the wall if you have issues. They come to you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend your hard earned money on certain items. You can rest assured to know that you’re covered just in case anything happens suddenly accidentally without warning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My safety net against unknown brands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers great protection at a fair price. Love knowing that we don't have to worry if we have an issue with our tv.

    I would recommend this to a friend