Customer Ratings & Reviews

My wife and I enjoy using the geek squad they’re very knowledgeable and very precise and the information of The products!

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

Not Applicable Haven't needed to use them. I always insure in my purchase

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

Best coverage ever. I take care of things like im 10....so having coverage that will replace or repair for me is a plus

Best warrenty for oled tv ever. Manufacturers dont cover butn in but geek squad does

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

The servive tech and installation techs were friendly and very professional!

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

Love this product, wouldn't think of getting any other product.

Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

It's always good to have your products that you purchase covered be the geek squad protection. it's real good if a product becomes damaged and can be fixed without coming out of pocket.

Overall a good warranty to have in case something breaks

The agents mounted my tv perfectly. I would recommend it to anyone