Customer Ratings & Reviews

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

Haven't used it but if I do at least I know I have coverage

If that's what you want, try the protection, but most Insignia TVs really don't require it (my personal opinion).

They are always available to help and support. I am very satisfied

Dreaming on my next new product from Best Buy! Please make it possible for me.

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

Cool that is included. Honestly is helpful because not many Apple stores are nearby but sometimes I feel like I should just go to Apple instead. Also, some interactions I’ve had previously with the TV not the greatest customer service.

Can't go wrong with a 5 year warranty on your bigger investment in your house. Have used Geek Squad previously and was happy with their customer service.

Over all I am satisfied. I owned an older model—store bought, new—for 7yrs. before it stopped working recently. so I decided to buy the newest model. I must say I am extremely satisfied. Video, sound, and gaming graphics—all which pair nicely with my ps5–are superb. The size is perfect for the bedroom not to exaggeratingly huge or small and I had to stop using my sound bar because the sound quality of the new tv was exceedigly better—the tv being mounted. Overall extremely satisfied.

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

Best warranty and service for the price. Geek squad deliverd my tv to replace a faulty one after 2 years. They even removed and took the old tv with them.

[Employee of bestbuy] The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

Great warranty! I know if i have a problem, I'm covered.

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use

The agent that came to my home told me that instead of getting a new Roku remote and trying to figure it out with my older tv and Roku 2 player, just go ahead and get a Roku tv. He was able to find a Roku tv that would fit in my entertainment center on Best Buy's online store. All I had to do was pay for it online and wait for delivery. The tv came in a couple of days and set up was easy and not complicated; now I'm able to watch my channels! Thank you!

LOVE this product! The only antivirus protection I have used in more than 10 years.

Sharp and have a good grip. Looks great on counter top.

I've reached out to them over the TV that wasn't delivered at the time because I did not receive a phone call or email about the service. When it was canceled. They reached out, communicated with me and properly corrected issue.

Purchased this at a very affordable price to protect my new television. Gives me great piece of mind, knowing I have five years additional protection for my purchase!