Customer Ratings & Reviews

Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

Provides great protection at a good price for a television set I have already had replaced by Best Buy. I would buy for all televisions I purchase from Best Buy.

Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

Amazing service, arrive on time they say, very quick process, and get things done

Dependable great team ask all any questions new items

excellent delivery, great service. appreciate the help.

The geek squad save me a couple of times with the extended warranty on my products. So i would recommend it to anyone that's buying products that they want to insure

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

I haven't had to use it -- that's kind of the point - it wards off failures so you don't need it -- but let yourself go without one? Trouble. Big trouble.

The workers answered all my questions with ease and made me feel good about my purchase

Great peace of mind having this protection if i need it.

Totally recommend getting this if you’re buying expensive electronics

Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.