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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 25,436 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely competent and friendly, helping resolve my TV's issue really swift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that I never need to use it but Best Buy promises that if something goes wrong with my TV, they will just replace it - no questions asked. I'd say that is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable extended warranty plan. I rely on these for big-ticket items that may have costly repairs. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Satisified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer protection I could have invested in! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful in store with my TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have it than you must like spending alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year geek squad plan when we bought our new tv. We love the geek squad protection programs they cover so much and for only 89.99 for 5 years it’s so worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd call again anytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the expense for the advice received! Great tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always use Geek Squad protection for my Best Buy purchases and IT needs. I would not be without it. Well worth the price! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works great. Easy install and very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranty is a great value. Especially for someone that mounts their TVs. Have a 700 tv that will be serviced in home if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Samsung tv to LG tv it’s held up long So that’s a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a 5-Year Standard Geek Squad Protection plan is an excellent offering from best buy. that's like a decade in tech times ; )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember these warranties cover the CURRENT cost of your item not the original. I always get the extended ones as its better to have insurance and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. Get it. Assurance if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong by making my purchases at bestbuy. High quality electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everybody needs a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad and they come out to YOU! Can’t go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Extended Warranty = No Flat Panel TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection should be purchased with all major buys. Great peace of mind

    I would recommend this to a friend