Customer Ratings & Reviews

Is exactly what you pay for, nothing more nothing less.

Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

Purchased the additional protection since who wants to take the TV off the mount and bring to the store? Used it once before and ended up with a new TV of similar price.

I’ve been super happy with our TV so far. Easy to navigate if you are new to Roku and streaming. Like that I can put the remote on my iPhone too.

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

The extra cost of the Geek Squad Protection Plan is worth the added expense!

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

Got it for extra protection. Will definitely recommend it.

I feel great I’m covered for 2 years with any tech product in my home! Geek squad has always been very helpful.

This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

We wanted piece of mind against any defects that may happen with our tv. THE 5 YEAR Geek Squad protection gives us that, plus they will come to the home

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

Must have for big purchases. I wouldn't buy a TV without this.