Customer Ratings & Reviews

Always a great addition for the 65” Samsung Tv. Wall mounted

The agents were super helpful when my tv broke after a storm

The geek squad are very intelligent and knowledgeable of what they do and do great work

Best in buying any expensive item Always purchase the Geek Squad Protection. You will always have peace of mind instead of having to rebuy a item. Highly recommend

Haven’t needed to use it but the peace of mind is worth it for a 75in tv

Get purchase fixed my computer, mounted my TV on the wall for $50 and bought the wall Mount to the house with them. Plus discounts on your warranties.

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

Very good service staff good great customer service. Problem solved

I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

Always a good idea to protect your purchase. Havn't used it yet and hope I don't have to

Always use the geek squad for Best Buy repairs. My last interaction with them they couldn’t fix the tv on the patio so they replaced it.

I did purchase this protection plan to be on the safe side, but thankfully I have not had to annoy them yet. But if I ever do, I will make an additional review.

The geek squad was awesome returning my defective TV and getting into something entirely different, hopefully I dont need to use them with the new one!

Pays for itself with replacement or repair. Always has been easy when I’ve had to use the service and it’s worth the small coat to protect an investment.

We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

Had geek squad coverage before. Definitely worth adding to products. Highly recommend!

Love geek squad. Always so helpful. Service great.

We love the Geek Squad! They have repaired cameras and lens I. The past and we have been very happy.