Customer Ratings & Reviews

Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

Product was delivered on time and with polite service

Sales personnel were great even loaded in my truck

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

Geek squad protection is second to none and will give you peace of mind in the event any technical issue arises concerning your purchase.

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

TV installed efficiently and at my appointment time.

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

Always helpful with all products when needed.......

Always safe to back to help, when your not sure what wrong. When you have tried all things.

the agent got everything working for me when I was stumped

DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

Geek squad the best! Just can’t go wrong with them!

I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

Always worth it to protect yourself! Easy to use and good service!

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

Thank for the protection, very happy with the peace in mind it gives me.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Always better to be safe than sorry. For just a few dollars more, my large purchase is now covered in case anything happens