Customer Ratings & Reviews

I am so happy I have the plan. Service was great on the phone and at home

As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

Its like American Express Never leave the store without it.

Its like American Express never leave the store without it.

The agents were help full when asking about a product having issues

I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

I hate to spend extra after the initial purchase. But lets face it, you spend all of that money on a new TV for a 1 year manufacturer warranty!! worth the little bit extra to know that you are covered!

Fair price for extra warranty coverage. Would recommend!

I was able to add this to an open-box tv purchase, which is excellent. My last tv died after 1 year, so I am a very happy I had extended warranty protection. Saved me lots of money in the long run.

Don't buy anything without Geek Squad Protection ! They are really good. Fast, friendly and well worth it.

all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

We'll see if I ever have to use it....................

Geek squad is definitely worth the money! Never purchase electronics without it. Always helpful and knowledgeable with great customer service!

We always buy the 5 year protection plan on any TV we buy from Best Buy. Just replaced one that was no longer repairable. Good investment.

5-Year Standard Geek Squad Protection-Always get Geek Squad Protection on your devices. Well worth it. Great Service, great people to help ya.

With the price I got. I don't have to worry about the repair of my new TV. Price for repair are really skyrocket . Better have one for peace of mind.

Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance

Good product with warranty so happy l wld buy one more

very good service. Always good when you need it. hi