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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30385 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 30,385 reviews
  • Rated 5 out of 5 stars

    Good service, well trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, seems like my TV is well protected as I have had this before!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood, but I didn't need it yet. Great for an extra piece of mind for higher end electronics and better than the manufacturers warranty. Would recommend this investment to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I purchased this just in case. Have not needed to use it and really don't expect to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture but breaks really easily. The cat knocked over the tv and it barely hit anything and the screen busted. My daughter had caught it before it hit the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with the television and the Geek squad came right out and fixed the issue and had great customer service. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's hope I never need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad yet, but after researching and asking around the decision to add the extra warranty was a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best know if i have any problems they wil take care of any Customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service! Diligent, caring, knowledgeable staff and manager. Always go that extra mile to take care of you. Highly recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need some back up, I think the value isn’t always there for the amount of time your covered but better than no coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this just in case and used it too thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flat panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good no issues. recoomended to get the protection and sign up up for install if not epericenced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but saved enough money on TV that I could afford 5 year warranty. Hopefully I won’t have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect big money purchases. Have used it in the past and it is a great deal

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. That's a plus. But I am happy to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have said before, get the protection plan! Huge convenience factor if you need it! Best Buy. And great geek squad service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend