Customer Ratings & Reviews

Took the extended service warranty because I have had issues in the past with electronics and our electric company playing with the voltages during heat waves. love the protection this affords me.

This is a wonderful service. I definitely recommend it.

Just being honest but not sure why I am being asked to review a service that I have not had to use yet!

Love geek squad. Always get a warranty when buying electronics.

Don't forget to buy coverage for your electronics in case anything happens to then with or without the manufacturer warranty period.

Haven't used it yet probably wont need to but ive never had a probably with this service on the past

Haven't used it yet probably wont need to but ive never had a probably with this service on the past

A little hard to book due to the pomegranate we’re in but I anticipate once the philanthropy is over they will be easy to book.

I am pleased with all my purchases to date and the installation. however i was Not able to complete my kitchen purchases due to out of stock item's. Those that i did purchase took 3 months. Meanwhile my Total tech time has already started. This is disappointing. Especially when one item was not even installed because if damage at the factory and no one has contacted me with an update on when they will get one to schedule install. I called Total tech with no answers. Frustrating....

Its worth having if you have to use it. I never did. The product lasted through the period and now im having the problem

Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

Great protection plan. Quick to service your product. If product can not be fix will give gift card to purchase another product

I feel confident that the Geek Squad will offer protection for my new TV purchase. I'll sleep better at night knowing that if a storm rolls through they have me covered.

I usually don't purchase a maintenance plan on anything, but decided to after the salesman explained all that it covered. I hope I never have to use it, but if I do, it is there.

Always get the protection plans. I have needed them in the past and always was happy with the support I recieved.

I haven't had to use this yet but when I have gone into the store to ask a question they have been very helpgul

This is very important to add on, I always purchase it. Geek squad & best buy protection is the way to go especially on expensive appliances!

Well worth the money factory warranty’s don’t last long enough that’s why I purchase this plan to make sure I’m covered

Convenience and peace of mind since a tv can have so many mishaps and the extra warranty helped me make the final push to get a tv.

A Very Good Smart TV for the price. I like Samsung's other electronics and computer components as well.