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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 30,387 reviews
  • Rated 5 out of 5 stars

    I love those guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart and patient and very, very knowledgeable and to this day continue to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia has an amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture and love the sleak remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when buying big ticketed purchases especially on TV's PC and audio equipment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. 5yr protection means almost 5 yr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out 2 days before my 5yrs were expired, told me they could not fix because it expires soon and they cant scheduled an appointment with in 24 hours. In my pictures you can see when i purchased it and the date of my review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad know there stuff. Always friendly, has the answers and repairs our personal computer's everytime.. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again great investment. No worries, you can get assistance quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great knowing that i can rest assured for the next 5 years. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This staff is extremely worth the extra money. I paid for the lifetime and though pricey, it has come in handy several times already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a big one on buying service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of geek squad seem to pay off themselves with one call. Typically not a service plan purchaser. Find out all that Geek squad covers. Well worth the pennies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys that came out to install were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and courteous! Showed me how things worked, made sure I had the manuals, and answered my many questions. Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to add a plan to your major appliances. Best buy makes it easy and it is great peace of mind. Hope I'll never have to use it, but they are there when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding a two year protection plan seemed like a good idea in case in issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten great service with the protection plans. It's worth the money to pay a little extra to have your electronics repaired or replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have to keep computer working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great to have for the work done today. keeps my laptop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - for when it matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything needs an extended warranty, but when you make a large purchase for something that is either delicate or is supposed to last a long time, then cover yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and knowing the particular item or items are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not recommend Geek Squad enough. So many electronic devices fail and geek squad is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always doing there best of help and support. I always get the help needed and never have any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go home without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER go home without one. Saved thousands over the years getting things replaced due to these warrenties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t have to use my Geek Squad protection policy but is cool to know that it’s there. I’ve had to execute one years ago and it was worth it.

    I would recommend this to a friend