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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 30,389 reviews
  • Rated 5 out of 5 stars

    geeksters are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks for amazing service and protection at its finest of doing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have. I have used this Geek Squad Protection plan twice now. It fixed a TV once then replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must program when you’re buying an expensive item protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and easy customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the cost. You cannot get a better insurance than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have Ggok Squad as back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as insurance against any future problems. It certainly gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the guaranteed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage for a great rate to protect my new TV. Always appreciate the knowledgeable Geek Squad and excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad protection, it is much better than some other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this tv online for a really good deal and cant wait to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50/50 chance of needing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that things don’t last like they used to. But knowing that, I buy protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued us when our huge tv stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always wonderful, fixing things for us and if they can't then replacing . Never a bad idea to purchase protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties. I never have a problem when needing to return something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad on everything it helps with repair or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful But just They came to only take a picture of the number when I could have done that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the geek squad service. I always get the coverage on all electronic purchases. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped a couple of visit with out MacBook. It gave us free install for our backup camera for our newest driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home mounted my TV so quickly I was very surprised. They were very respectful and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overal everytime i need to contact geek squad, they are fast and useful.

    I would recommend this to a friend