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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30896 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 30,895 reviews
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful in store with my TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McClover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love speaking with Geed squad staff because they are so knowledgeable and able to help people with no experience like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan for Samsung Lake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended Geek Squad Protection policy with large priced items. Have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments with geek quad. And issues will be addressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electrical EMT's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always go with Best Buy and am not interested in a challenge at my age so I call the Geek Squad for rescues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These extended warranties are always worth the money you pay for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item with this additional warranty. The item happened to malfunction and it was so easy to set up a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is well worth the money, and the Geek Squad agents are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan. A must buy for when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if your hardware breaks down. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Warrany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with Geek squad, can call and know any issue I may have can be resolved Professional, knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv started showing some lines and as soon as I called geek squad, they immediately began the process and in about a week, I was told the new tv would be delivered to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as added security protection. So far have been impressed with protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for a very good price. No complaints, so far. Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be without it. I could do the work myself but seeing them doing it, amazing! They did things I can’t even describe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is ready to help any way they can. They are knowledgeable, and bring ease to any concerns you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to purchase product protection, thankfully I haven't had to use it, but to have the safe and secure feeling knowing my product has some insurance feels awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got only 2 years protection for our tv ! It is very important to have it you never know what will happen to the tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 better than 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better 5 years than 2 years. 2 years is almost the same price as the 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan you can get! An absolute must!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend