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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 30,390 reviews
  • Rated 5 out of 5 stars

    The Geek Squad always finds the soultions I'm look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful. They are very patient and explains the what the problem is and the solution to it in a way I can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection and Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection and Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great warranty to fix or replace tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This world doesn’t promise quality so CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t count on quality in today’s world so CYA. When you expect to but new every 3-4 years get the 5 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy warranty. It is a good value and I have used this on several products I have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of course Bestbuy Has the best service Protection plan bar none.I always get the 5 year plan so i can renew it at or near 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad when I buy something large that may break. Geek Squad did a great job installing my TV. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty to go along with the LG TV that I purchased for my daughter, Best Buy has the best warranties on their items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always got your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given us peace of mind since we do a lot of shopping here. Never regretted getting this plan; always comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd get this but with such a huge tv purchase I thought i should. And it was worth it when I needed them to come out and fix something. Very responsive and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a great team of proffessionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased protection for the Sony head phones which was a great investment because these Sony head phones are trash but with the Geek Protection I can always get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with this plan. This low cast plan is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I bought my new big screen tv for my new home. Seems worth having to protect the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s easy and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv and it’s recommended to buy because is it stops working you can return it to get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my tv to get fixed about one month ago because when I bought it, there was a crack on the side and they just replaced the entire thing with a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything electronic do yourself a favor buy a protection plan & save yourself the trouble. Geek Squad does a great job & you will definitely be worry free. Must buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough to put in your moms living room. would buy for dad too

    I would recommend this to a friend