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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 30,799 reviews
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase plan for my next gen gaming tv. 5 years for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have good tech service at your call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad on my TV won’t go out and if it does it will be fixed right away I’m very thankful to have this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I just don’t like having to make an appointment. Especially when your in the area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and reliable. Overall excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to use protection plan on a TV. Got a replacement immediately and purchased another replacement plan for that TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar is everything and more. It sounds great when you play movies and it really gives you that theater sound!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have Ggok Squad as back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as insurance against any future problems. It certainly gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box item with this additional warranty. The item happened to malfunction and it was so easy to set up a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have purchased this because it helps me to reassure myself that my item will be okay for the years it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice services, no complaint about them, good team, fast services and request

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent quality, excelent picture, best price ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe knowing I'm protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling safe knowing I'm protected! The experienced people at Geek Squad have my back if and when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice to get this plan. Just the cost of cleaning a camera made this purchase worthwhile. Knock on wood, no drops yet. But if I do, its covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv mount easy to set up just need the roght tools for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung Q80T television and decided that this was a good idea. Hopefully I never have to use it…..

    I would recommend this to a friend