Customer Ratings & Reviews

I have never had to use this for this tv. Price is decent for a warranty on a tv tho

Our first large screen TV developed an issue after only 3 years. It had to be replaced. The last two years, we had multiple visits from Geek Squad trying to keep TV working. Finally bought a new one and bought this program because large screens not as reliable and require more maintenance....

Tv wasn’t working and couple days later boom they came and fixed it

Great Service!!! My 3 rd policy. They are quick to respond!!!Johnny on the Spot!!So to Say!!!

Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

I always buy 5 year Because of the size of the TV 65" Sony

Best buy and geek squad have the best warranty hands down.

I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

[Employee of bestbuy] Best opinion ever.................................

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

I had a problem with my tv. A part was ordered by symptom over the phone. When I received the part a technician came out and installed the part. It did not repair the problem. The tv was actually replaced with a tv with a larger screen and better features than my set. I am completely satisfied.

Oh the peace that 5-years without having to worry about paying for television repairs brings. Replaced my 2015 Samsung with the 2020 Samsung because it’s screen was going bad. Wished I had bought this security back then, but I never thought I’d need it. I knew better when I bought the new tv.

god tv for great price eazy set up able to go from dish to apps

Glad this is an option they are great, any services need 10/10

1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

You can't ever go wrong with the geek squad they get the job done

NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

I trust geek squad. I paid it once and im guaranteed to be stress free

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.