Customer Ratings & Reviews

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

75” tv purchased salesman said purchase the warranty, I asked does it cover accidental screen damage. He said yes it does! WELL IT DOESN’T and now i have no tv and out $79.99! Went to the store manager said oh well i can’t control want lies my employees say. Almost blew my gasket!!! Best Buy should be held accountable for what your employees tell us the customers!! Lies and deception to sell a protection plan and take peoples hard earned money!!!

I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

[Employee of bestbuy] Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty

Best thing I ever seen, works amazing love it highly recommended for anyone looking for something of quality.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

Tv is amazing, and very portable to use in any place

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

I always buy protection with every device I buy. I wouldn't have it any other way.

2 year protection plan is great! I don't normally need them, as after doing a bit of research helps me buy a quality product, but if something does happen....you get a gift card for the actual cost of the item that no longer functions to be used for whatever you want from Bestbuy!

I bought this TV December 31st, 2014. Still works fine. You get what you pay for and I think I got a good deal. You have to fiddle with the settings at first but once you find a configuration you like you're set. It comes with its own presets but I don't care for them. Not mind blowing but its a good picture. I watch 1080 movies and play Xbox 360 (720) and have no complaints. 5 stars if I could access Netflix through the TV. If you're on a budget like me you're getting your monies worth and then some.

Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said

Sure it may cost a little extra, but you get extra time on your warranty... No brainer

I love the tv. The picture it’s crisp and it was easy to setup.