Customer Ratings & Reviews

Amazing service. Timely, professional and took great care of the surroundings.

I don’t remember what this geek squad is for but it’s always good

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

It’s all just a big gamble isn’t it. Unless you have had first hand experience with other LG televisions. My LG television just died a little before its 5th anniversary. Maybe the television was on way more than normal during the 2 years of Covid. Anyway, decided it might be wise to have the Geek Squad on my side for this purchase.

Love this purchase so much. They are easy to work with and they help so much.

I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.

I have purchased this for four 55" TV's in the last eight years. And have used it twice. If they can't fix it. They will let you pick a replacement of equal or greater value on any brand. Of course, you pay the difference on any upgrade.

Great product they always are willing to help when u reach out

The agents were very professional , they were also very informative with any questions I had for them throughout the set up . The agents were also fast paced with the set up so that’s always a ten . Last but not least the insurance policy coverage is outstanding for a reasonable price

I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

Everything I've purchased has the Geek Squad protection. It's another way of protecting your devices in case something naturally damages your product. Please take care of your items customers and the Geek Squad will take care of you! The store I purchase my items at are amazing!

FEEL AT EASE AND GREAT KNOWING I AM PROTECTED BY THE BEST TECHNICAL SUPPORT TEAM OUT THERE THANK YOU VERY MUCH AND VERY HIGHLY APPRECIATED!!!

I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.

Definitely a must for any appliance. Good service and easy to call for assistance.

So happy with the Geek Squad! I have had them come to my house a few different times in the past years. Very helpful and courteous!! Highly recommend!!

The process takes a lil time but in the end, worth it. Just know, any tv over 50 inches requires a mandatory house visit first before they will replace it. If it's still under the factory warranty.

Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!