Customer Ratings & Reviews

I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.

Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

Gr8t back up incase anything breaks smart to be sure to have it protected

Geeksquad is worth it when you buy often from best buy

Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

The agents are super friendly and was very informative about my purchase.

I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

The color and black spots are impeccable! The best tv I've owned!

Bought this service for 3 of my expensive purchases and I’m in my peace of mind.

This is a very valuable warranty for five years after original warranty

Hopefully I don't have to use it but am covered if I do

I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

[Employee of bestbuy] I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

What more do you expect? It's a plan there in case you break it.

So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

I always buy a warranty with electronic to avoid headaches on breakdowns.

The technicians that come to complete the installations are well trained and always so helpful!