Customer Ratings & Reviews

Definitely worth having as my TV had an ink leak geek squad took care of it

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

It comes in handy its best to have it and not need it then to need it and not have it.

I highly recommend Geek Squad protection. We purchase it on all of our high priced electronics. It gives you peace of mind and you know that your items are protected. Nothing like getting an item replaced and not having to purchase a new one.

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

Excellent picture. Sound not that good. Documentation consists of too many pieces. Why not combine all into one booklet? Mounting feet seem too flimsy. Tipping danger. Feet should be beefed up. Be careful to note overall footprint width. It probably will not fit on your existing stand. I had to purchase a new piece of glass to accommodate extra width. Did not notice this because unit was wall mounted in store. My bad.

I have not had any trouble with the TV I purchased this policy for. However this TV replaced another one that I had the Geek Squad protection on. The TV could not be repaired so Best Buy just gave me back the amount I paid and I purchase the TV I currently have. It truly was no hassle.

Not needed 2 weeks waited for delivery And wasn't happy with the tv

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Always get this with any expensive items. They are knowledgeable and try and fix the issue. Have had extended service plans with other companies and it’s like pulling teeth to get anything done. It is worth the extra money for peace of mind.

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

I haven't needed their services yet, but the warranty seems outstanding.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions