Customer Ratings & Reviews

Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

A very careful delivery, it arrived in perfect condition.

If I could sing a song about getting a protection plan, thats exactly what I'd do.

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Fast service and easy appointment set up. Helpful and understanding

Geek Squad never used but heard a lot of good just hope I never need to use the service.

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

Great protection with BestBuy you can always be sure they will fix it or replace it

5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Geek squad representative was outstanding. Arrived timely and performed service quickly.