Customer Ratings & Reviews

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

Geek Squad Service is very reassuring! Knowing that our technology is covered, in the event that something goes wrong, is so reassuring! Thank you for providing this service!

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Glad that I got geek squad because anything that I never had a warranty on for usually goes out but I have had my TV for a while no problem so I hope it not any problems but if I do I have the crap

Definitely worth it. I definitely want to make sure that my tv is covered for a good amount of years because you never know what could happen. Best Buy had the longest coverage for my tv so I bought it here.

Simple advice from a geek squad representative helped me complete the set up on my own.

Ive used geek squad before and will definitely use it again. Any issues i have they are very informative and nice. I can get confused sometimes but they are very patient with my lack of knowledge.

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

I haven't had to use it yet because the product is new/working beautifully. However, I love that the option is there and it really helped to "seal the deal" for me. Feels great to have the security.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Good seevice and explain everthing that i need good service

If I could sing a song about getting a protection plan, thats exactly what I'd do.

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.